The importance of First Notification of Loss (FNOL)

If you are in a road incident involving your vehicle, it’s essential to tell your accident management provider as soon as it’s safe to do so. Any delay can lead to less control over the terms of fixing your vehicle and the cost to repair. In fact, accident management firm FMG estimates that failure to involve accident management could lead to costs being 900% more than they should be.

Contacting your accident management provider – ideally within the first hour – means there is less chance of drivers being approached by organisations that can lead to the costs for replacement vehicles and injury claims spiraling out of control. Unfortunately, if you’ve had an accident, there is a whole industry waiting to make money out of it.

The extra benefit of involving your accident management provider early on is that they will do all they can to ensure you are back on the road as quickly and efficiently as possible. You don’t want a ten-day repair to linger for 90 days or a rental vehicle that costs £25 a day with an insurer to cost £200 a day from a credit hire firm.

As with all aspects of your relationship with LeasePlan, we are here to help. That’s why we offer a 24-hour Driverline that’s open every day of the year to help speed up the process and make it easy for our customers.

[Contact your Driverline on 0344 4937656]