seasons greetings

End of Year Opening Hours

As we draw to the end of a somewhat different year, we want to share how we’ll be supporting you over the holiday season.
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LeasePlan Teams

This year, to allow our team to maximise time with family and avoid commuting, we’ll all be working from home from Wednesday 23rd December until we open our office as usual on Tuesday 4th January.

Christmas

We’ll take calls as usual on the morning of Thursday 24th from 8.45am – 1pm.

Our team take a well-deserved break from Friday 25th to Monday 28th December.

We’ll take calls as usual on Tuesday 29th  from 9am – 5.15pm.

New Year

We’ll be closed on Friday 1st January, but then take calls as usual 9am – 5.15pm from Monday 4th January.

LeasePlan DriverLine

Our essential maintenance services – 24/7 breakdown and recovery, accident management, glass replacement and tyres – will be available throughout the festive period.

For all other services, including service booking and foreign travel, the LeasePlan team hours above will apply.

LeasePlan Daily Rental

If you need any rental vehicles over the festive peak period, please give us with as much notice as possible by contacting your Account Manager so we can make it as smooth as possible for you.

Our standard opening hours apply until Monday 23rd December, after which the following holiday schedule will be in place;

  • Monday 21st to Wednesday 23rd – open between 8am and 6pm
  • Thursday 24th – open between 8am and 4pm
  • Friday 25th to Monday 28th – Closed
  • Tuesday 29th and Wednesday 30th – open between 8am and 6pm
  • Thursday 30th – open between 8am and 4pm
  • Friday 1st – Closed
  • Saturday 2nd – open between 8.30 and 12.30pm

* Scottish based centres will be closed on Wednesday 2nd January. 

Christmas Off-Hires  

If you have a rental vehicle you need to return before Christmas, please let us know by Wednesday 23rd December at 10am.

Any rentals ending after this point will remain on rent until Tuesday 29th December at 10am and will attract rental charges for the extra days.

We’ll only be able to collect vehicles up to 1pm on Thursday 24th December. The earliest time for hires vehicle delivery will be Tuesday 29th December at 10am.

New Year Off-Hires 

If you have a rental vehicle you need to return before the New Year, please let us know by Wednesday 30th December at 10am.

Any rentals ending after this point will remain on rent until Sunday 2nd January at 10am and will attract rental charges for the extra days.

We’ll only be able to collect vehicles up to 1pm on Thursday 31st December. The earliest time for hires vehicle delivery will be Saturday 2nd January at 10am.

 

Season’s Greetings 

On behalf of all of us at LeasePlan, we wish you a wonderful break and look forward to working with you in 2021!

 

 

(Updated 14 December 2020)

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