seasons greetings

End of Year Opening Hours

As we draw to the end of 2021, we want to share how we’ll be supporting you over the holiday season.

LeasePlan Teams


We’ll take calls as usual on the morning of Friday 24th from 8.45am – 1pm. Our team will then take a well-deserved break until Wednesday 29th December at 9am.

New Year

We’ll close at 5.15pm on Friday 31st December and open as usual 9am from Tuesday 4th January.

LeasePlan DriverLine

Our essential maintenance services – 24/7 breakdown and recovery, accident management, glass replacement and tyres – will be available throughout the festive period.

For all other services, including service booking and foreign travel, the LeasePlan team hours above will apply.

LeasePlan Daily Rental


Given the current supply constraints across the rental sector, if you require a rental vehicle throughout December and New Year we would ask that you give us with as much notice as possible.

For additional business hire requests, ideally 72 hours should be provided. We will continue to prioritise any accident or mechanical related hires.

Opening hours

Our standard opening hours apply until 23rd December after which the following holiday schedule will be in place;

Thursday 23rd Friday 24th Saturday 25th Sunday 26th Monday 27th Tuesday 28th
8am – 6pm 8am – 4pm Closed Closed Closed Closed
Wednesday 29th Thursday 30th Friday 31st Saturday 1st Sunday 2nd Monday 3rd
8am – 6pm 8am – 6pm 8am – 4pm Closed Closed Closed

Christmas Off-Hires  

If you have a rental vehicle you need to return before Christmas, please let us know by Monday 20th December at 4pm.

We will be able to accommodate off-hires until Thursday 23rd December at 12 midday. A minimum of 24 hours’ notice is required to enable our suppliers to plan and support availability for new requests.

Any end of rentals requested after Monday 20th December at 4pm will remain on rent until Wednesday 29th December at 11am and will attract rental charges for the extra days.

We’ll only be able to collect vehicles up to 1pm on Thursday 24th December.

Alternatively, if you wish to return a vehicle to a branch, this should be done no later than Thursday 23rd December at 12 midday.

New Year Off-Hires 

The earliest time for delivery of new hires is Wednesday 29th December at 10am.

If you have a rental vehicle you need to return before the New Year, please let us know by Wednesday 29th December at 12 midday

Any rentals ending after this point will remain on rent until Tuesday 4th January at 11am (5th in Scotland) and will incur rental charges for the additional days.

We’ll only be able to collect vehicles up to 4pm on Thursday 30th December. The earliest time for a new vehicle delivery hire will be Tuesday 4th January at 10am.

Please note that some collections may not take place immediately after they off-hire and customers are advised to keep the vehicle safe and must not drive it after the rental period has ended.


LeasePlan Flexible 

Our standard operations will apply until Friday 17th December at 3pm, after which the following schedule will be in place.

Please note there will be no deliveries or collections between 25/12/2021 – 03/01/2022.

Delivery / collection request date Booking / collection actioned on DRive (no later than) date
Friday 24th December 2021 3pm Tuesday 21st December
Tuesday 4th January 2022 3pm Wednesday 22nd December
Wednesday 5th January 2022 3pm Thursday 23rd December
Thursday 6th January 2022 11am Friday 24th December

Get in touch

You can contact the LeasePlan Daily Rental team, by calling 0344 493 7654 or email

To contact the LeasePlan Flexible team please email

Season’s Greetings 

On behalf of all of us at LeasePlan, we wish you a wonderful break and look forward to working with you in 2022!


(Updated 1 December 2021)

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