March 2020 LeasePlan Services Policy Industry Benchmark

Through benchmarking, organisations evaluate various aspects of their company car policy and fleet processes in comparison with industry peers.

This allows organizations to develop improvement plans or adapt specific best practices, usually with the aim of increasing the performance of the business. Benchmarking also helps explain why certain organisations are successful in their fleet strategy. It may be a one-off event, but is often treated as a continuous process in which organizations continually seek to improve their practices.

In this services industry benchmark, we have collected an extensive data set on car policy information from companies across the services sector. This report shows the consolidated results of the countries in scope. Firstly, we explain the characteristics of the benchmarked companies in order to correctly interpret the data. We then show the benchmark data and discuss the different benchmark items.